24*7 SLA-driven support services
Customer Direct is your one-stop shop for resolution of all software issues related to products and services provided by Azentio. Y ou are never far away from help, whatever your location. Just log on, register your issue and our support services swing into action immediatel
Issue Tracking Dashboard
Customer Direct provides you with a personalized view of all the calls logged by you, their status and any other remarks added by you or the support team. The portlet gives you a snapshot of your activities in the Customer Direct portal, any time, anywhere
Track AMC/Warranty details
Customer Direct gives you the facility to know the status of your AMC / Warranty. Azentio’s support services ensure that you are kept informed of your AMC and warranty dates, so that you are assured of uninterrupted services from our support team.
Customer Direct Updates
Automated email triggers are enabled now. For any issues, please contact SSP support team.